Cancellation/changing fee in a service = hotel's cancellation/changing fee standard + transaction tackling fee
Cancellation/changing fee standard of hotel: base on cancellation condition.
Transaction tackling fee as below:
- - Booking service under VND 5 million: from VND 50,000 to 2% total value of the service.
- - Booking service over VND 5 million: 1,5% total value of the service