When you receive an email stating: Your booking has been confirmed.
To make sure that your booking has been confirmed, we will send you an invoice with an itinerary. Please check itinerary to avoid any inconvenience.
How about Viet Odyssey's transportation?
We guarantee to provide you with the safest and the most comfortable means of transportation and professional driver.
Our cars are:
4-seater: Hyundai Accent, Toyota Vios
7-seater: Toyota Innova, Toyota Fortuner
16-seater: Ford Transit, Mercedes Benz Sprinter
Depending on the availability, car will be assigned to your booking.
Can your driver speak English ?
Some can speak basic English and some cannot speak English.
For drivers can speak Basic English communication: They have vast experience in dealing with foreigners, they can explain little things and help you during your trip. But they are not tour guides so they have limitation.
Can you arrange a pick up from my hotel?
We offer a courtesy pickup service from hotels in city center (not outside city) for tour or transfer service.
Please do give us a call or send us an email to email@example.com and we can tell you where the closest and most convenient pick-up point is.
Who is my guide / driver?
We offers a strong, professional and knowledge guide team. Those guides are carefully selected for their experience, rich knowledge, excellent language and communication skills, commitment, professionalism, and personalities. They are not just pure guides but also your dedicated friends, trusted companions during and after the trip. Travelling with Viet Odyssey definitely offers you awesome opportunities to have wonderful new friends.
We have drivers team who are polite, well-trained and drive very carefully. They are very punctual as well to create a worry free trip for you.
Once I have booked, can I amend my booking?
Amendments will be made as your requirement. Please contact us as soon as possible so we can arrange the change accordingly.
If you could not find your route?
Let us help you! Don't hesitate to send us your requests. We will send you the best offers quickly!